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Trade Enquiry

New Customers:

Thank you for your interest in opening a direct Trading Account with Bob Martin (UK) Ltd. To secure a carriage paid delivery, our minimum order value is £250 (Net Invoice Value) with initial orders invoiced/delivered on a pro-forma basis (i.e. order placed, we invoice, invoice is paid, we deliver) thereafter, our payment terms are strictly 30 days from date of Invoice. Order/delivery lead time is 5 working days.

If you are a retailer and wish to proceed with opening a trade account with us, please fill in the form below.  Your details will then be passed to the relevant Area Business Manager who will contact you to discuss your requirements further.

Company Name:
Contact Name:
Contact Telephone Number:
Company Address:
Delivery Address (If different from above):
Account Contact Name:
Account Telephone Number:
EU Customer VAT Number:
Indicates a field you must enter

Alternatively, if you are unable to meet our direct terms, the following UK based Wholesalers are able to supply you with a wide selection of our products;
  • Vital Group (6 Depots); Bolton; 01204 543424, Bristol; 0117 9826110, Dartford; 0208 3111100, Exeter; 01837 883000, Glasgow; 01236 781969, Salisbury; 01725 519482, Website;
  • Batleys Bestpets (10 Depots); Bristol; 01179 727232, Gillingham; 01634 265380, Newcastle; 01914 112650, Cardiff; 0845 0171400, Glasgow; 0845 6710141, Nottingham; 0845 0171500, Coventry; 0845 6710144, Luton; 01582 748789, Southampton; 0845 0171300, Exeter; 01392 822050. All of these Depots offer a delivered service.
  • Pedigree Wholesale (5 Depots); North; 01924 442132 (, Midlands; 0115 982 3900 (, East; 01284 766163 (, South; 01444 876980 (, West; 01454 332291 ( Website;
Existing Customers:

As an existing customer we want to help you as much as we can.

You can acquire a copy of our Bob Martin Trade Price List (comprising products from the Bob Martin, Shaws, Hindes, Vetzyme and Kitzyme ranges) by accessing our Media/Trade section & completing a brief Template. You will then be sent details that will enable you to download our Trade Price Lists, (please note the cat Litter and Bulk Cod Liver Oils are on separate lists) as well as hi-res or low-res images of the Bob Martin products.
  • If you require any further information on our products then please contact your Account Manager.
  • If a consumer asks a question that you are unable to answer then you can call our Consumer Relations Team on 0844 748 0108 or advise the consumer to contact us directly.
  • If you have a discrepancy with your order upon delivery then please advise us by faxing 01934 831055 or advising your Account Manager.
  • If you have an invoice query or wish to make a payment on your account please contact our switchboard on 01934 831000 who can direct you to the relevant person.
  • Delivery dates are not automatically advised, we would ask you to assume 5 working days from when the order is placed, if a specific date is required then please state this on your order (allowing 5 working days).